Privacy Policy for BubsyCarenie

Effective Date: December 31, 2024

At BubsyCarenie, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and interact with our website (https://bubsycarenie.com/). By accessing our website or making a purchase, you consent to the practices outlined in this Privacy Policy. Please read this policy carefully before providing any personal information.

1. Information We Collect

We collect information in several ways when you interact with our website:

  • Personal Information You Provide:
    When you create an account, make a purchase, subscribe to our newsletter, or contact customer service, you may provide us with personal information such as:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card details, PayPal, etc.)

  • Information Automatically Collected:
    We may collect certain information automatically when you visit our website, including:

    • IP Address: Your computer’s IP address is used to provide location-based services and to monitor and analyze site traffic.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing behavior, such as pages you visit and products you view. Cookies allow us to provide a personalized experience and improve our website’s functionality.
    • Device Information: We collect information about the device you use to access our website, such as your browser type, operating system, and screen resolution.

2. How We Use Your Information

We use the information we collect to:

  • Process and Complete Orders: Your personal and payment information is used to process your orders, deliver products, and manage returns and exchanges.
  • Improve Customer Experience: Your information allows us to personalize your shopping experience, provide customer support, and improve the functionality of our website.
  • Marketing and Promotions: With your consent, we may send promotional emails about new products, sales, or offers. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly at info@bubsycarenie.com.
  • Communicate with You: We may use your contact information to send order confirmations, shipping updates, and other important communications regarding your orders or our services.
  • Improve Our Services: We analyze aggregated data to understand customer preferences, optimize our website’s performance, and enhance the overall shopping experience.

3. How We Protect Your Information

Your security is important to us, and we take measures to safeguard your personal information:

  • Data Encryption: All sensitive information, such as payment details, is encrypted using secure socket layer (SSL) technology during transmission.
  • Access Control: We restrict access to your personal information to only those employees or third-party providers who need it to fulfill orders or provide services.
  • Payment Security: We do not store full credit card numbers or sensitive financial data on our servers. All transactions are processed securely through third-party payment processors.

Despite these measures, please note that no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following instances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, marketing, and other business operations. These providers are required to maintain the confidentiality and security of your personal information.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.
  • Business Transfers: If BubsyCarenie undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes to our Privacy Policy as a result of such a transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) to collect data about your interactions with our website. Cookies are small files that are stored on your device and allow us to remember your preferences and improve your experience. You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the basic functionality of the website, such as processing your orders and login information.
    • Performance Cookies: Collect information on how visitors use our website (e.g., which pages are visited most often), which helps us improve our site.
    • Targeting/Advertising Cookies: Used to deliver relevant ads to you and track the effectiveness of our marketing efforts.

You can manage your cookie preferences through your browser settings or by using third-party tools. For more details, please refer to our Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by BubsyCarenie. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to delete that information.

8. Your Privacy Rights

As a customer, you have the following rights with respect to your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us at info@bubsycarenie.com.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the instructions in the email or contacting us directly.
  • Request Deletion of Data: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Data Portability: You may request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at info@bubsycarenie.com. We will respond to your request in accordance with applicable data protection laws.

9. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time. When we make significant changes, we will notify you by email or post an update on our website. The revised policy will become effective as of the date posted, and your continued use of the website after that date will constitute acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: info@bubsycarenie.com
  • Phone: 718-375-1322
  • Address: 3276 Pride Avenue, Brooklyn, New York, United States

Thank you for trusting BubsyCarenie with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.